Skip to main content

Terms of Service

Effective: February 18, 2026

1. Acceptance of Terms

By accessing or using TripGenie (the website at tripgenie.ai and the TripGenie mobile application, collectively the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all of these Terms, do not access or use the Service. These Terms constitute a legally binding agreement between you and TripGenie (“we”, “us”, “our”).

2. Description of Service

TripGenie is an AI-powered travel planning platform that generates personalized day-by-day travel itineraries. The core planning service is provided free of charge.

2.1 Affiliate Disclosure

TripGenie earns revenue through affiliate commissions. When you click links to third-party services (such as hotels, activities, tours, or restaurants) within your itinerary and make a purchase or booking, we may earn a referral commission from the provider.

This is how we keep TripGenie free. These commissions come from the provider, not from you — you pay the same price as you would booking directly. In accordance with the U.S. Federal Trade Commission (FTC) guidelines and applicable advertising disclosure laws, we disclose that:

  • Links to booking providers (including but not limited to Booking.com and Viator) are affiliate links.
  • We may receive compensation when you complete a booking through these links.
  • Affiliate relationships may influence which providers or options are displayed, but all recommendations are generated by our AI based on your stated preferences.
  • We are not paid to recommend specific destinations, activities, or experiences. The AI generates itineraries based on your inputs, not advertiser payments.

3. User Accounts

You may use certain features of the Service without an account. To save trips, sync across devices, and access personalized features, you may create an account using email or third-party OAuth providers (Apple Sign-In, Google Sign-In). By creating an account, you agree to:

  • Provide accurate and complete information.
  • Maintain the security and confidentiality of your login credentials.
  • Notify us promptly if you suspect unauthorized access to your account.
  • Accept responsibility for all activity that occurs under your account.

You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction) to create an account. If you are between 13 and 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

4. Acceptable Use

You agree to use TripGenie for lawful, personal, non-commercial purposes only. You may not:

  • Use automated bots, scrapers, or other tools to extract data from the Service.
  • Reverse engineer, decompile, or disassemble the Service or its underlying technology.
  • Attempt to gain unauthorized access to our systems, servers, or networks.
  • Use the Service to generate spam, phishing content, or other harmful material.
  • Impersonate another person or misrepresent your affiliation with any entity.
  • Interfere with, disrupt, or place an undue burden on the Service or its infrastructure.
  • Reproduce, redistribute, or commercially exploit any content generated by the Service without our prior written consent.
  • Use the Service to facilitate any illegal activity, including but not limited to fraud, money laundering, or trafficking.

5. AI-Generated Content

Itineraries, recommendations, and all other content generated by TripGenie's AI are provided for informational and entertainment purposes only. You acknowledge and agree that:

  • AI-generated suggestions are not guarantees of availability, pricing, quality, or safety.
  • Information may be inaccurate, outdated, or incomplete. AI systems can produce errors, including fabricated details about businesses, locations, or services that may not exist.
  • You are solely responsible for independently verifying all travel information, including but not limited to: visa and entry requirements, health and safety advisories, local laws and customs, business hours and availability, and pricing.
  • AI-generated content does not constitute professional travel advice, financial advice, medical advice, or legal advice.
  • We do not guarantee that recommended businesses, attractions, or services will be open, available, or suitable for your needs at the time of your travel.
  • AI-generated content is provided “as is” without warranties of any kind, express or implied.

6. Bookings & Third-Party Services

TripGenie is not a travel agency, tour operator, or booking platform. We act solely as an affiliate and referral service, connecting you with independent third-party booking providers.

  • Your contract is with the provider, not with us. All bookings, purchases, and transactions are between you and the third-party provider (e.g., Booking.com, Viator, or others).
  • All bookings are subject to the respective provider's own terms of service, cancellation policies, and privacy policies.
  • Pricing, availability, cancellation terms, and refund policies are determined entirely by the third-party provider and may change without notice.
  • TripGenie has no control over, and assumes no responsibility for, the products, services, content, or practices of any third-party provider.
  • Any disputes, claims, or issues regarding bookings (including cancellations, refunds, quality of service, or overbooking) must be directed to the relevant third-party provider.
  • We are not liable for any loss, damage, or inconvenience arising from your interaction with third-party providers.
  • Links to third-party services do not constitute endorsement, sponsorship, or recommendation beyond the AI-generated itinerary context.

7. Intellectual Property

The Service, including its design, code, AI models, algorithms, branding, logos, and all associated intellectual property, is owned by TripGenie and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Service without our prior written consent.

You retain ownership of any personal content you create within the Service (e.g., trip notes, custom modifications). By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use anonymized and aggregated usage data to improve and develop our services.

8. User Content

If you share trips publicly, leave reviews, or submit any other content to the Service (“User Content”), you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, display, reproduce, and distribute that content in connection with the Service. You represent that you have the right to grant this license and that your User Content does not violate any third-party rights.

We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable at our sole discretion.

9. Mobile Application Terms

If you download and use the TripGenie mobile application, the following additional terms apply:

  • The app is licensed to you, not sold. This license is non-transferable.
  • Your use of the app is also subject to the terms of the platform from which you downloaded it (Apple App Store or Google Play Store).
  • Apple Inc. and Google LLC are not parties to these Terms and have no obligation to provide maintenance, support, or warranty for the app.
  • You agree that the app complies with all applicable export and re-export laws and restrictions.
  • In the event of any third-party claim that the app infringes a third party's intellectual property rights, TripGenie (not Apple or Google) shall be responsible for the investigation, defense, settlement, and discharge of such claim.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully to understand how we collect, use, and protect your information, including how affiliate tracking works.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting the foregoing, we make no warranty that:

  • The Service will be uninterrupted, timely, secure, or error-free.
  • AI-generated results will be accurate, reliable, or complete.
  • The Service will meet your specific requirements or expectations.
  • Any errors in the Service will be corrected.

Travel involves inherent risks including but not limited to illness, injury, natural disasters, political instability, and transportation failures. You acknowledge these risks and accept sole responsibility for your travel decisions. TripGenie is not liable for any travel-related incidents, injuries, losses, delays, or damages of any kind.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRIPGENIE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

  • Your use of or inability to use the Service.
  • Any AI-generated content or recommendations.
  • Any bookings, purchases, or transactions made through third-party providers linked from the Service.
  • Any unauthorized access to or alteration of your data.
  • Any third-party conduct or content on the Service.

Our total aggregate liability for all claims arising from or relating to these Terms or the Service shall not exceed the greater of (a) the amount you have paid to TripGenie in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US $100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless TripGenie and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service.
  • Your violation of these Terms.
  • Your violation of any applicable law or regulation.
  • Your violation of any third-party rights.
  • Any User Content you submit or make available through the Service.

14. Dispute Resolution & Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

You and TripGenie agree to resolve any disputes arising from or relating to these Terms or the Service through binding individual arbitration, except as described below. Arbitration shall be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

Class Action Waiver: You and TripGenie agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than arbitration, you and TripGenie each waive any right to a jury trial.

Exceptions: Either party may bring an individual action in small claims court for disputes within the court's jurisdiction. Either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

Opt-Out: You may opt out of this arbitration agreement by sending written notice to legal@tripgenie.ai within 30 days of first accepting these Terms. The notice must include your name, address, and a clear statement that you wish to opt out of the arbitration clause.

15. Termination

Either party may terminate this agreement at any time. You may delete your account through the app or website settings, or by contacting us at support@tripgenie.ai.

We may suspend or terminate your access immediately, without prior notice, if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion. Upon termination:

  • Your right to use the Service ceases immediately.
  • We may delete your account data in accordance with our Privacy Policy.
  • Sections 5, 6, 7, 11, 12, 13, 14, and 17 shall survive termination.

16. Force Majeure

TripGenie shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to: natural disasters, pandemics, epidemics, government actions, war, terrorism, labor disputes, power failures, internet or telecommunications failures, cyberattacks, or any other event beyond our reasonable control.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Subject to the arbitration clause above, any legal action not subject to arbitration shall be brought in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

18. General Provisions

Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and TripGenie regarding the Service and supersede all prior agreements.

Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights without restriction.

Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.

19. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via the app, email, or a prominent notice on our website at least 30 days before they take effect. The “Effective” date at the top of this page will be updated. Your continued use of the Service after the effective date of revised Terms constitutes acceptance. If you do not agree to the revised Terms, you must stop using the Service.

20. Contact Us

If you have questions about these Terms, contact us: